Privacy Policy

This policy explains how STRIP (“STRIP”, “we”) handles your information when you use our website and services.

What we collect

  • Your mobile number, which you use to sign in with a one-time code.
  • Profile details you choose to add, such as your name, email and date of birth.
  • Your orders, passes, rewards, coupons and the outlets you use.
  • Payment records, such as amounts and status. Payments are handled by our payment provider, and we do not store your full card details.
  • Messages you send us through support.
  • Your location, only when you ask us to find outlets near you. It is used to sort outlets and is not saved.
  • Basic device and usage information, including analytics cookies if you accept them.

How we use it

  • To sign you in and keep your account secure.
  • To take your orders and payments, and manage your passes and rewards.
  • To send your order to the outlet you choose.
  • To answer your questions and resolve problems.
  • To understand how the site is used and improve it.
  • To meet our legal, tax and accounting duties.

Who we share it with

  • Service providers that help us run STRIP, including those for payments, sign-in text messages, outlet order systems and analytics.
  • Authorities, where the law requires it.
  • We do not sell your personal information.

Cookies

  • We use essential cookies to keep you signed in and keep the site working.
  • Analytics cookies are optional. You can change your choice at any time from Cookie preferences at the bottom of the page.
  • Our homepage shows an embedded Google Map. Google may set its own cookies and receive information about your visit when it loads.

Keeping your information

  • We keep your information for as long as your account is active and as needed for the purposes above, including our legal and accounting duties.
  • We use reasonable measures to protect it, but no online service can be completely secure.

Your choices

  • You can view and update your profile details in your account.
  • You can contact us to ask for access to, correction of, or deletion of your personal information, or to raise a concern. Some records may need to be kept by law.

Changes to this policy

  • We may update this policy from time to time. The date below shows the latest version.

Contact us

For questions about this page, reach us through our Contact page.

Last updated: 31 October 2026