Terms & Conditions

Using our services

• By using our website or placing an order, you agree to these terms.
• You need a valid mobile number to sign in, and you are responsible for activity on your account.
• Please give accurate details, and don't misuse our website, offers or passes.

Orders and collection

• Orders are prepared at the outlet you choose. Please collect your order within the time shown at checkout.
• Menu items, prices and availability can vary by outlet and may change without notice.
• An order is accepted once it has been confirmed, and we may decline or cancel an order if we can't fulfil it.

Prices and payment

• Prices are shown in Indian Rupees at checkout, along with any applicable taxes or charges.
• Online payments are handled by our payment provider. Pay at counter is available only where it is offered.
• We may remove pay at counter from an account if orders are repeatedly not collected.

Passes

• Each pass shows its price, number of drinks, validity and the menu ranges it covers.
• Validity starts when your payment is confirmed. My Passes shows the exact dates of each pass you own.
• Add-ons are not covered, and you pay the difference if you choose a version priced above what your pass covers.
• Passes are for your own use and are subject to the terms shown on the pass.

Rewards and coupons

• Rewards and coupons are subject to the conditions shown with them, and may expire.
• They have no cash value, and we may change or end them.

Cancellations and refunds

• Our Cancellation & Refund Policy explains when an order can be cancelled and how refunds work.

Our content

• The STRIP name, logo, photos and website content belong to us or our licensors. Please don't use them without our permission.

Our responsibility

• We work to keep our services accurate and available, but we can't promise they will always be uninterrupted or error free.
• To the extent the law allows, we are not responsible for indirect losses, and our responsibility for an order is limited to the amount paid for it.
• Nothing in these terms limits rights you have under applicable law.

Governing law

• These terms are governed by the laws of India.

Changes to these terms

• We may update these terms from time to time. The date below shows the latest version.

Contact us

For questions about this page, reach us through our Contact page.